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Chhatrapati Shivaji Maharaj International Airport: Mumbai Airport was chosen as the best departure airport in Asia-Pacific; what sets it apart, facts and more | & more related news here


Mumbai Airport was voted the best departure airport in Asia-Pacific; what sets it apart, facts and more

In a major milestone, Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai, Maharashtra has been chosen as Asia-Pacific’s Best Departure Airport. The airport was chosen in the over 40 million passengers category in the 2025 Airport Service Quality (ASQ) Customer Experience Awards presented by Airports Council International. The recognition highlights the airport’s commitment to excellence in the outbound travel experience in the country. The ASQ Awards are among the most respected global benchmarks for airport customer service. It is a well-deserved award. On this note, let’s take a look at five interesting facts about Chhatrapati Shivaji Maharaj International Airport:World’s Busiest Single Runway Airport: Not many may be aware of the fact that CSMIA handles over 1,000 air traffic movements daily on a single active runway. Digital operations: The airport is fully digital and has DigiYatra biometric gates, self-check-in kiosks and automatic baggage delivery, among others.Cultural immersion: In addition, Terminal 2 of the airport has the “Artbeat of New India” corridor. It is an artistic and cultural installation that offers a transformative look at the airport showcasing the rich Indian heritage.Consistent Top Honors: Beyond its latest departures, CSMIA has also won the prestigious Asia-Pacific Best Airport award in its category for many years.Sustainable Airport: It also happens to be a sustainable airport known for the introduction of well-thought-out services, including hygiene facilities, that demonstrate responsibility towards passengers and nature.Operated by Mumbai International Airport Limited (MIAL) and the Airports Authority of India, the recognition comes at an important time. The airport is today a success story that shows that strategic investments, sustainability and passenger comfort can change the narrative. Furthermore, this recognition comes at an important time for India’s civil aviation sector. The sector continues to skyrocket and experience growth in volumes each year. It is counted among the main gateways to global nations. CSMIA’s accolades are the best example that when an airport combines technology with world-class service and design, it can meet any travel demand.



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