The outage began on Monday, April 6, 2026 and quickly became a widespread issue affecting multiple surfaces on the platform. Users across regions reported issues in the web version, mobile app, desktop app, and developer-focused tools like Claude Code, according to reports from IBT and Geo TV.
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What is causing Claude’s blackout?
Anthropic has officially acknowledged the issue on its status page. The company said: “We have identified an issue causing high errors on Claude.ai, including desktop and mobile devices.”
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He further added, “Users may experience errors when trying to log in, use voice mode, or complete chats with Claude. We are working to resolve this issue as soon as possible.”
A later update confirmed that the issue goes beyond the chatbot’s main interface.
Anthropic wrote: “This issue also affects logging on other surfaces, such as Claude.code.” “We continue to work to resolve this issue.”
This suggests that the outage is affecting both regular users and developers who rely on the service to code workflows.
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Some users specifically mentioned “API Error 401” and failed login authentication via the desktop app and encryption interface. Community reports also suggest that the issue may be fluctuating, with some users seeing brief recovery periods followed by new errors, as cited in a Tom’s Guide report.
Thousands of reports were also recorded on outage trackers, indicating that this is more than a local or isolated issue, according to reports from IBT and Geo TV.
When will Claude be back online?
As of the latest update, Anthropic has said it is actively working to restore service, but has not yet provided an exact resolution time.
The official incident remains marked as unresolved and engineers continue to investigate and implement solutions. For users who are currently unable to access Claude, the best option is to wait for further updates from the official status page as the company works to stabilize the platform, according to reports from IBT and Geo TV.
Frequently asked questions:
Q1: Is Claude’s AI down right now?
Yes, users are reporting widespread login and chat issues.
Q2: Is Claude Code also affected?
Yes, login with Claude Code confirmed by Anthropic is also affected.