“They either experience fatigue or increased costs due to large-scale changes, and as a result they abandon some of those legacy technical debt fixes. This impacts the organization and limits the ability to really reap the benefits of the change.”
He argues that that discipline is now paying off. With the mainframe gone and modern infrastructure in place, Frankenmuth’s technology teams are no longer dividing their attention between legacy maintenance and forward-looking development. The company is deploying that freed-up capacity into geographic expansion, faster product development and sharper risk management tools.