TRAI proposes strict complaint rules for telecom companies; The fine can go up to Rs 50 lakh per quarter & more related News Here
Telecom regulator TRAI on Thursday proposed a stronger consumer grievance redressal framework for telecom operators, including a penalty of up to Rs 50 lakh per quarter for improper handling or disposal of customer complaints, PTI reported.The proposed Telecom Consumers Grievance Redressal (Fourth Amendment) Regulations, 2026 aim to make complaint registration and tracking more transparent and…