why the deep beat is shallow
For most AI vendors, this work is done at a surface level, but at Coverflow we pay attention to specific details. We believe the wrong questions are being asked in most conversations in AI. It’s not just about why a single workflow is slow – uploading the same document over and over again and getting the same results – it’s why an account manager is still moving data in the first place. Speeding up a task sounds like progress, and it is: reducing a 30-minute policy check to 5 minutes removes real overhead. But this does not remove the entire task. At the end of the day the account manager still logs into the carrier portal, downloads the policy, takes it to AMS, enters the data, and sends a confirmation email. Those little moments add up and yet take up customers’ time. 3 minutes here, 5 minutes there, and suddenly a day goes by without any real work. Your account manager is still on fire.
