This quarter, you need to do something that almost no employer does: Update your performance review framework. If you are asking people to embrace AI and work differently, but are still measuring the same inputs – hours worked, volume of outputs, processes adopted – then you are sending contradictory signals. An employee who completes an entire day in ninety minutes using AI is either your star performer or your next resignation, depending on how your system reads that result. Lux Research puts it simply: Leaders should “actively adopt promotion practices to recognize and reward employees who demonstrate thoughtful, effective use of AI.” Do this before you push AI adoption, otherwise you’ll lose the people best placed to lead it.
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